Programmer/Analyst

WEHCO MEDIA   Little Rock, AR   Full-time     Information Services / Technology (IT)
Posted on March 21, 2024

Programmer/Analyst
LITTLE ROCK, ARKANSAS

WEHCO Media, Inc. is a dynamic and innovative privately-owned multimedia company with a rich history from 1909. Our portfolio spans various multimedia platforms, including digital, print, and broadcast. Operating across six states, we continue to grow and

innovate in the ever-evolving media landscape.
As a Programmer/Analyst at WEHCO Media, Inc., you will play a pivotal role in our information technology department. You will be responsible for administering and providing support across all functionalities of the IBM AS/400 iSeries hardware and software, Netcracker’s ICOMS billing software, and other WEHCO Video associated applications. This position works alongside our WEHCO Video applications team members and other IT managers and staff, communicating with stakeholders to define issues, tasks, goals, and timeframe requirements and seeing resolutions and projects through to completion.


KEY RESPONSIBILITIES
• Software support – provide setup, maintenance, and support for Netcracker’s ICOMS billing software and associated applications.
• Reporting – build new and maintain existing reports using NGS-IQ reporting software.
• Cross-functional support – collaborate with team members to achieve departmental goals and enhance            information technology and business processes.
• Growth and development – participate in cross-training activities within the information technology department and WEHCO Video branches, learning from and teaching colleagues to develop a well-rounded and versatile team.

QUALIFICATIONS
• Bachelor’s degree in Computer Science or a related field.
• 3+ years of relevant experience in information technology.
• Basic knowledge of Generally Accepted Accounting Principles (GAAP).
• Knowledge of IBM iSeries (AS/400) including OS/400 commands, Query/400, SQL, RPG, and IBM DB2.
• Ability to work with vendors to report problems and implement vendor application updates and upgrades.
• Previous experience supporting end-users through a ticket management system.
• Knowledge of Netcracker’s ICOMS billing system products and services, including system settings and configuration experience.
• Industry specific knowledge including cable television, high speed internet, and digital phone.
• Excellent analytical and problem-solving skills.
• Exceptional attention to detail and organizational abilities.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment as well as independently.
• Willing and able to learn new technologies quickly.


If you are a dedicated and detail-oriented information technology professional looking to take your career to the next level in a respected and forward-thinking company, we encourage you to apply. Join us at WEHCO Media, Inc., and become part of our tradition of excellence.


We offer a comprehensive benefits package that includes paid vacation, holidays, sick leave, personal days, and parental leave. Take advantage of extensive health, dental, vision, and other insurance coverage, as well as long-term disability and retirement plans for your future well-being. Our commitment to your holistic well-being extends to the Employee Assistance Program, providing additional support when needed.

Candidate must pass drug screening and background checks.


WEHCO Media, Inc. is an equal opportunity employer and does not discriminate based on race, color, religion, sex including pregnancy, sexual orientation, or gender identity, national origin, disability, age 40 or older, or genetic information, including family
medical history or any other legally protected class or status.


Please submit your resume to jobs@wehco.com