PUBLIC SAFETY DISPATCHER/TELECOMMUNICATIONS SPECIALIST

UAPB CONTROLLERS OFFICE   Pine Bluff, AR   Full-time     Law Enforcement / Security
Posted on September 21, 2022
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PUBLIC SAFETY DISPATCHER/TELECOMMUNICATIONS SPECIALIST

(3 Positions)

SUMMARY

The Higher Education Public Safety Dispatcher is responsible for the central dispatch to department law enforcement officers and central
command. This position is governed by state and federal laws and agency/institution policy.


FUNCTIONS
Monitors computer consoles or other communications devices for emergency responses by fire or public safety officers. Receives all 911
emergency calls, determines the severity of the emergency and alerts the proper authority. Provides assistance to caller, and identifies the source
of the call and the nature of the emergency. Dispatches the proper response for the emergency and assists officers with important information
regarding location and possible crimes or suspects involved. Maintains accurate records of calls and other communication transmissions.
Records or enters the information into computer for preparation of written transcripts and reports. Monitors all fire and security alarm systems,
reports problems with system or operations, and. alerts officials to alarm drills and other precautionary measures to prevent problems with
emergency responses. Provides assistance to local law enforcement authorities for information and referrals to the proper officials. Coordinates
the activities of field officers with superior officers of central command and develops positive communication links for active participation
during possible disasters and emergencies. Assists public safety officers in the preparation of investigative reports and follow up interviews
with offenders or violators. Prepares incident reports, and submits crime statistics to national crime information center or other authorities as
required. Monitor Surveillance Security Cameras and conduct footage review, Broadcast Campus Emergency Alerts, Conduct Camera
Functionality Test, Conduct Code-Blue Emergency Phone Functionality Test and maintain status logs. Performs other duties as assigned.


SPECIAL JOB DIMENSIONS
The Higher Education Public Safety Dispatcher is classified as an (ESSENTIAL WORKER-FIRST RESPONDER) and may require on-call duty status and shift
work.


KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of operating procedures used in telecommunication operations. Knowledge of Federal Communication Commission rules and
regulations related to telecommunications. Knowledge of computers and software application programs. Ability to demonstrate the operation of
telecommunication equipment. Knowledge of local emergency response agencies and procedures. Knowledge of public safety and emergency
fire alarm systems and operations. Knowledge of emergency response procedures and practices. Ability to communicate orally and in writing.
Ability to remain calm in emergencies and gather related information. Ability to provide assistance to callers that are distressed.


MINIMUM QUALIFICATIONS
The formal education equivalent of a high school diploma; plus one year of specialized training in communications or related field; plus one year experience in public safety environment. Additional requirements determined by the agency for recruiting purposes require review and
approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Subject to background check and substance abuse testing
APPLICATION PROCESS: Qualified individual must submit an application and resume with the name, address, and telephone numbers of three references.

INTERESTED APPLICANTS SHOULD COMPLETE THE UNIVERSITY OF ARKANSAS AT PINE BLUFF JOB APPLICATION
The University of Arkansas at Pine Bluff is committed to creating a safe and secure educational and work environment. We are committed to leveraging inclusion and diversity
principles. The University of Arkansas at Pine Bluff is an Equal Opportunity/Affirmative Action Employer. We are committed to providing equal employment opportunities to all
employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran
status, or any other status or characteristic protected by law. Candidates must have proof of legal authority to work in the United States on the first day of employment, and all applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.