CUSTOMER SERVICE SPECIALIST
Conway Corporation is seeking an individual to act as a key customer contact to provide product and service information, manage customer inquiries with accuracy and efficiency and work with all departments to support customer requests. Contribute to a positive company brand by projecting a knowledgeable, professional and customer-oriented image to customers at all times.
• High school diploma or equivalent
- 12-18 mos. related work experience
- Provide precise, valid and complete information to customer questions or complaints about billing or service rendered, referring complaints of service problems to designated departments.
- Provide support to customers and technicians on cable TV, Internet, phone and security service.
- Receive payments for utility services from customers, post to their account, balance cash drawer.
- Meet personal and customer service team sales and productivity goals.
Full-time position with
Apply online at:
Closing date: September 22, 2021
AN EEO/ADA EMPLOYER