CUSTOMER SERVICE SPECIALIST

Conway Corporation   Conway, AR   Full-time     Call Center / Customer Service
Posted on September 11, 2021

CUSTOMER SERVICE
SPECIALIST
Conway Corporation is seeking an individual to act as a key customer contact to provide product and service information, manage customer inquiries with accuracy and efficiency and work with all departments to support customer requests. Contribute to a positive company brand by projecting a knowledgeable, professional and customer-oriented image to customers at all times.


APPLICANT REQUIREMENTS:
• High school diploma or equivalent

  • 12-18 mos. related work experience
  • Provide precise, valid and complete information to customer questions or complaints about billing or service rendered, referring complaints of service problems to designated departments.
  • Provide support to customers and technicians on cable TV, Internet, phone and security service.
  • Receive payments for utility services from customers, post to their account, balance cash drawer.
  • Meet personal and customer service team sales and productivity goals.

    Full-time position with
    excellent benefits.
    Apply online at:
    www.conwaycorp.com/jobs
    Closing date: September 22, 2021
    AN EEO/ADA EMPLOYER