Cashier

Conway Corporation   Conway, AR   Full-time     Call Center / Customer Service
Posted on March 18, 2023

CASHIER
Conway Corporation is seeking a qualified and experienced individual to assist customers, receive and post payments.
One year previous experience with money handling and customer interaction required.
Full-time position with excellent benefits.
Apply online at:
www.conwaycorp.com/jobs
Closing Date: 03/27/2023
AN EEO/ADA EMPLOYER

 

Description
Assist customers who telephone, drive-in or come to the payment windows, receiving their payments or providing responses to their needs, questions or complaints.

Requirements
REPRESENTATIVE RESPONSIBILITIES:

Receive payments for utility services from customers made in person, by mail, by night deposit box or by electronic transactions, post to their account, balance cash drawer, make bank deposits and list insufficient fund checks.
Answer customer questions or complaints about billing or service rendered, referring complaints or service problems to designated departments for investigation.
Distribution of mail across various Conway Corp campuses, processing outgoing mail and various other tasks as needed.
Perform other duties as assigned by supervisor.
 

APPLICANT REQUIREMENTS:

EDUCATION AND WORK EXPERIENCE:

High school diploma or equivalent.
One or more years of work experience in customer service, handling money, telephone usage and data entry.


OTHER:

Ability to read, write and speak the English language.
Ability to use job specific computer software.
Ability to accurately read and process large volumes of numerical data.
Ability to work non-standard hours as necessary.
Strong customer service skills, including courteous telephone etiquette and professionalism; and the ability to exhibit patience and empathy under pressure.
Good organization skills and the ability to work effectively and productively.
Regular and punctual attendance.