Retirement Coordinator

Arkansas Public Employees Retirement System   Little Rock, AR   Full-time     Other
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Posted on July 14, 2021


CLASS TITLE: Retirement Coordinator           CLASS GRADE GS08
Class Code: A062C

The Retirement Coordinator is responsible for overseeing and participating in member and retiree counseling and related activities. This position is governed by agency policy.

Supervises a small technical and administrative support staff by training new employees, assigning and reviewing work, and evaluating performance. Oversees and may participate in counseling members and retirees by reviewing records to determine benefits, determining and explaining the type of service to be established, authorizing the purchase or repayment of service, explaining death-in-service laws and reciprocal service, computing payments, benefits, or options available, and assisting members with applications. Identifies and sends verification questionnaires to all members receiving disability benefits to make sure that they are in fact still disabled or have reached age 65. Interprets legislation and policy and applies to specific retirement situations as necessary. Coordinates and corresponds with Social Security Administration to determine disability benefits. Writes journal vouchers, balances monthly reports against internal controls, prepares warrant cancellations, and reviews and approves annuity vouchers. Develops and recommends implementation of new or revised procedures to improve operations. Processes funds received from the families or estates of deceased retirees returning benefits back to the system. Performs other duties as assigned.

Knowledge of laws, policies, and procedures governing retirement and social security systems contributions and benefits. Knowledge of the principles of bookkeeping. Ability to plan, organize, and oversee the work of subordinates. Ability to interpret and apply the provisions of law, rules, or policies to specific situations. Ability to provide information and/or counseling to retirement system members and others. Ability to evaluate members' retirement needs and options and recommend a course of action.

The formal education equivalent of a bachelor's degree in general business, insurance, or a related field; plus three years of experience in insurance, financial counseling, retirement benefits administration, or a related area, including one year in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.