Benefits Operations Manager

Arkansas Public Employees Retirement System   Little Rock, AR   Full-time     Management
Posted on June 15, 2022
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The Benefits Operations Manager is responsible for managing functions and activities for benefits administration providing services to members and
retirees through the communication of available benefit options and processing of retirement applications and monthly retiree payrolls. This position is governed by state and federal laws and agency policy. 

Manages, directs, plans, coordinates, and organizes retirement operations, programs, and projects. Develops and administers operations plans and
policies .. Develops strategic plan and sets goals. Manages Benefits Administration Division activities responsible for providing information related to
available benefit options, i.e., straight life or reduced annuity payments, Partial Annuity Withdrawals (PAW), Deferred Retirement Annuity Option Program
(DROP), and disability retirements, purchase of retirement service credit, benefit estimations, retirement application processing, monthly retiree payroll
distribution, responses to member and retiree inquiries, review and determination of eligibility for and enrollment of members and new employers and
statewide informational seminars. Investigates and prepares reports and recommendations for action on highly complex operational issues. Conducts
major projects, investigations, studies, and other matters that may be confidential; confers with counsel and assists with the preparation of cases for
litigation. Assists and manages agency staff in the development of performance measures pertaining to accuracy and consistency of information
provided to members, program efficacy, and timeliness of work produced. Reviews and interprets current, new or pending legislation affecting APERS.
Reviews and determines eligibility for retirement membership of new governmental agencies and individual members. Processes all benefits as required,
assists in the review and verification of annual disability retirement validations and actual actuarial data submissions. Performs other duties as assigned.

Arkansas Public Employees Retirement System

124 West Capitol, suite 400
Little Rock , AR